Frequently Asked Questions
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.
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Presently, we do not offer cash on delivery service
Shipping & Delivery
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We have a made to order production and all orders are dispatched within 5-7 business days of order placement.
Business days exclude public holidays and Sundays.
Domestic shipping can take 1-4 days.
Foreign shipping could take up to 14 business days. -
We offer free shipping for all orders within India.
For international orders, a shipping fee is applicable depending on the region. The fee will be calculated at the time of checkout.
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
We ship worldwide and have tied up with DHL, UPS, FEDEX & ARAMEX
Returns, Refunds & Cancellations
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Refunds are only offered incase of damaged, defective or Incorrect order delivered.
Return/Exchange request period is 72 hours from date of receiving the goods.
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Return/Exchange request period is 72 hours from date of receiving the goods.
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A full refund is offered incase of damaged, defective or Incorrect order delivered.
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For Domestic orders there is no return shipping cost borne by the customer.
For International orders the return cost will be borne by the customer
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All cancellation request will be adhered within 24 hour of placing the order.
We have a made to order production cycle, if the fabric is cut then no cancellation request can be placed